FREQUENTLY ASKED QUESTIONS (FAQ)
The Collision Center of Delray is partnered with Enterprise & Hertz for convenient car rentals. Simply let us know that you’ll need a rental while your vehicle is being repaired and we can get the process started for you.
You don’t need rental coverage on your insurance policy to rent a car while yours is being repaired. Let us know that you do not have rental reimbursement through your insurance provider for a competitive rate with Enterprise or Hertz.
The technicians at the Collision Center of Delray are experts in the field. The Collison Center of Delray stands apart from the competition by offering the following certifications:
- I-CAR Gold Glass: The Collision Center of Delray is proud to be an I-CAR Gold Class service center. I-CAR Gold-Class recognition is considered the highest level of distinction in the industry, with less than 10% of collision repair centers earning the certification.
- VeriFacts VQ: The most highly-respected verification and inspection organization in the industry, VeriFacts ensures collision centers are consistent with the vehicle manufacturer’s recommendations to produce a safe and complete collision repair. The Collision Center of Delray is a VeriFacts VQ facility, and is recognized for performing the highest quality collision repair.
- GM Certified Service: With a dedication to quality, customer satisfaction, and GM Certified materials, the Collision Center of Delray is recognized as a trusted partner in GM Collision Repair.
The Collision Center of Delray is committed to using OEM, or Original Equipment Manufacturer, parts. OEM parts offer greater assurance of quality as the replacement part is identical to the original, as well as a warranty from the manufacturer.
Yes! Every repair at the Collision Center of Delray is backed by a written lifetime warranty. If you have any questions or concerns in regards to your repair, contact us and we’ll make it right.
Of course. We actually have designated insurance liaisons on staff, so if you have a question, or simply would like us to handle the paperwork, you can always rely on the Collision Center of Delray. In addition, our liaisons work to negotiate claims with insurance providers, so you can receive collision repair at the best possible price.
While every collision repair is different, you can trust that the professionals at the Collision Center of Delray will provide timely updates. If you have any questions during the repair process, feel free to reach out to the team at the Collision Center of Delray.
Absolutely! The Collision Center of Delray is proud to offer Unrelated Damage Repair, in which we repair the entire vehicle for one price. Whether a scratch or ding was a part of an accident or not- we’ll fix it.
No. At the Collision Center of Delray, we understand you lead a busy life and may not have time to make an appointment for an estimate. If that’s the case, simply drop by and one of our expert technicians would be happy to assist. However, if you’d feel more comfortable making an appointment, we’d be happy to accommodate.
No. Law mandates than an insurance company cannot dictate the repair facility to which you take your vehicle. The Collision Center of Delray maintains excellent relationships with many major insurance companies, and is happy to work with your insurance company during the repair process.
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